Extra Charges and Payments Arrangement
Multiple deliveries requested by buyer within an order will be subjected to a charge with each additional delivery at USD$100. Handling fees of USD$100 would be charged for order total quantity less than the acceptable minimum order quantity at each particular production. All bank charges on payment transaction are to be paid by the customer and all received payments are non- refundable. The balance payments have to be settling within 2 weeks before shipment or overdue interest of 2% per month will be charged.
All quotation provided will only remain valid for a period of 30days from the day of quotation. The quotation will be changed from time to time subjected to the differences in materials availabilities, delivery time, movement pricing and currency variation. Chit Tat reserves the right to suspend or terminate any orders, in whole or in part, immediately upon written notice to the client under the reasonable and lawful situation.
Repairing and Warranty for Watches
The timepieces manufactured by Chit Tat does not include any warranty. Chit Tat is only the manufacturer of the timepieces and the price quoted to its customers does not include any warranty or after sales service charge. However, as a reliable and responsible manufacturer, Chit Tat has the responsibility to covers any malfunction products only at the time when their customers receive the shipment (these timepieces must not been worn and yet to be sold to any retailer market or subsequent buyer). The words malfunction means any timepiece which resulting from defective components or workmanship which does not apply to any problem related to the battery, movement, leather strap, metal or gold plated bracelet, clasp, crystal, stone, case or its components. Customers have their own responsibilities to send back the malfunction timepieces at their own shipping cost within 30 days of receipt for any reason. Replacement parts for certain models of Chit Tat may be unavailable after the period of 12 months.
Packing and mailing instructions
Postage, handling, and insurance charges incurred in delivering the timepiece to us for servicing are the responsibility of the customers.
1. Package in a manner which will properly protect your timepieces while in transit.
2. Insure shipment for the full replacement value.
3. Include your company name, address, phone number and specific description of the problem.
Water Resistance
All watches manufactured by Chit Tat is 'Water Resistant', it is either suitable for swimming, showering, accidental splashing, etc. depending on the water resistance level of each individual model. However, it is not specially designed for deep-water diving. As water resistance is not a permanent condition, water resistant models should have the gaskets changed and be water tested at least every 18 months. As damage to the case, crown, or crystal can allow contaminants into the mechanism, timepiece should be repaired immediately if any loose or broken parts are noticed. Weak or dead batteries leak fluids that may damage the movement. It is therefore recommended that the battery be changed regularly. Leather strap are rarely water resistant unless they received a special treatment. Some straps that we offer are water resistant, as may be indicated during the selection process.
Chit Tat Clock& Watch Company Limited is a registered company in Hong Kong. As such, the laws of the Hong Kong SAR will govern these terms and conditions and will apply to all matters relating to the it's business, without giving effect to any principles of conflicts of laws. In the case of a dispute, you agree to submit to the exclusive jurisdiction of the ordinary Courts of Hong Kong.